Contact us

Welcome

Thank you for stopping by...I hope you enjoy your visit by looking at my items...If you have a love fleece about this art form,that means I did it well...

Shipping details

ECONOMY CLASS SHIPPING ( Currently )
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1)Deliveries made by Registered and delivery confirmed Turkish Post Airmail.
2)Transit time usually takes: 5-10 days to Europe, 1-2 weeks to Canada and 2-4 weeks to US and everywhere else. Delivery time is depending to your local postal service.
3)You can track your package online on your local postal service website.
4)All items coming with lovely gift package!
5)I am not responsible shipping delay after I mail the package because of the extra security reasons in the customs normal shipment is having a certain delay...

EXPEDITED SHIPPING ( Optional )
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1)Deliveries made by DHL Express , UPS, Fedex ....etc. depended on your location.
2)Transit time is 1 - 5 business days Worldwide.
3)You can track your package online.
4)All items coming with 100% recycled gift package!
5)"One flat rate" shipping cost ; If you purchase more than one item ,only pay for the one item shipment cost.
** For AU USD 16
** For US USD 16
** For Canada USD 16
** Everywhere else USD 20

Usually Carrier Companies request your phone number to contact with you for any problem. Please let me know your phone number when you check out. I never use your phone number or give it to other people/companies.

To get all my e-mail notifications please add harkapon [!at] gmail.com to your contact list. Sometimes my mails drops to spam box.

If you prefer Expedited shipping , just inform me for I'll open a reserved listing for you with Expedited shipping cost OR I'll send you a PayPaL invoice for the balance...

***IMPORTANT NOTE***

If your Zibbet and PayPaL addresses are different and you don't inform me for the delivery address ; items will be deliver to your Zibbet address ...

Refunds, returns & exchanges

I stand behind the quality of my items still...If you are unhappy or not satisfied please notified me within 48 hours receipt...

If you would like to return the item ; back and forth shipping and handling costs will be paid by the purchaser with the same service...

After receiving the package/envelope item price will be refunded via PayPal...

**Unless there is a defect in the item, custom orders cannot be refunded or exchanged.

**Please control your address is correct before completing your order.
If you want to ship to different address, please let me know ...

I do not refund postage and handling costs for;

**Unclaimed or undeliverable envelope/packages.
**Insufficient address
**Refused
**No such office in state
**Do not remail in this envelope/package

Additional information

Please check my Etsy feedback as a refferance ;
http://www.etsy.com/people/Ayca/feedback

In some countries, buyers are subject to customs taxes and duties on items shipped from international locations. I am in no way responsible for these taxes and duties, and they shall be the responsibility of the buyer.

Handmade Unique & Stylish KNIT and CROCHET Accessories

Handmade Knit Crochet Scarf Neck warmer Shawl Cowl Shrug Wrap Stole Wedding Bolero Poncho Gloves for Fall Winter and Especcially for your Christmas gift giving
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All items ;
*never been worn
*made in a pet free and smoke free environment
*made with the best quality yarn and material
*comes with a lovely gift package
*comes with a registered & delivery confirmation airmail